Position: Security Systems Technician

Location: 90% of travel is in the greater Boston area with some travel required to other parts of Massachusetts/New England

Job Description:
The Systems Technician is responsible for installation and service of video surveillance, card access, and alarm systems. The Systems Technician is responsible for the complete lifecycle of the installation including reviewing the scope of work and bill of materials, reviewing the job with the customer, performing the installation, and finalizing the installation. The System Technician is also responsible for servicing existing accounts.

Responsibilities:
• Review of new installations with project manager to ensure proper equipment and material before ordering process begins
• Installation of new systems including installation of cable, conduit, and equipment. Programming new system components and training the client. This could be independently or with other team members
• Effectively communicates with A2 Systems manager when closing out a new installation to ensure a smooth transition from installation to service including warranty tracking information
• Performs service calls and preventive maintenance calls
• Participates in technical training classes (travel may be required)
• Meets or exceeds customer’s expectations, provides exemplary customer service, and is willing to “go above and beyond” with a “whatever it takes” attitude
• Participates in Continual Improvement Process by always looking for ways to, and making suggestions on how to improve efficiency

Qualifications:
• Massachusetts Class D low voltage license preferred or in process
• 3+ years commercial security systems experience
• Strong work ethic and desire to not be micromanaged
• Technical knowledge of security systems components, design, and topology including access control, video surveillance, intercom, intrusion, alarm, and LAN/WAN.
• Proficient in computers, network infrastructure, and Microsoft Office products
• Excellent follow-up and organizational skills
• Excellent written and oral communications skills
• Valid driver license, and a satisfactory MVR Report
• Successfully passing a pre-employment drug screening and CORI background check

Benefits:
• Competitive hourly rate with overtime potential
• Medical/Dental/Vision insurance
• 401k with company match
• Paid holidays and vacation time
• Company take home van
• Working with a team who backs you 100% and gives you the tools and support you need to succeed
• Direct access to management and ownership
• Ongoing technical training
• Numerous company events, outings, and creative rewards

A2 Systems is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, marital status, family responsibilities, pregnancy, genetic information, veteran or military status.